Delivery & Return

We deliver across Pakistan with fast and reliable service.



  • Delivery time: 2–5 working days

  • Cash on Delivery (COD) available

  • Delivery charges may apply based on location

Delivery Options Overview

At Al Qasar Store, we make grocery shopping simple and convenient. Order your favorite breakfast essentials, chocolates, sauces, spreads, coffee, and pantry items online, then choose delivery or store pickup at checkout. Our team carefully prepares your order and keeps you updated from confirmation to pickup or delivery.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Delivery & Pickup Options

Choose standard delivery, express delivery, or local pickup for your grocery order.

Standard Delivery

Get your order in 3–5 working days

  • Free delivery on orders above Rs. 10,000
  • Rs. 250 delivery fee on smaller orders
  • Delivery charges may vary by location

Express Delivery

Faster delivery for selected areas

  • Same-day / next-day delivery if available
  • Order cutoff time: 9 PM
  • Extra charges may apply

Local Pickup

Pick up your grocery order from our store

  • No delivery fee
  • Order ready confirmation by email/SMS
  • Best for urgent grocery needs

Exchange or Return Policy

At Al Qasar Store, we want every customer to receive fresh, correct, and high-quality products. If your order arrives damaged, incorrect, expired, or missing an item, please contact us as soon as possible so our team can review and assist you.

For health and safety reasons, grocery, food, beverages, chocolates, coffee, sauces, spreads, and other consumable items cannot be returned once opened or used. Returns or exchanges may be accepted only if the item is unopened, unused, and in its original condition

Returns or exchanges may not be accepted if:

  • The product has been opened or used
  • The original packaging is missing or damaged
  • The item is perishable or temperature-sensitive
  • The return request is made after the allowed return period
  • There is no receipt or proof of purchase

If there is an issue with your order, please contact our support team with your order number, product details, and photos if available.

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